At the candena GmbH, Munstermannskamp 1, 21335 Lüneburg, Germany (hereinafter “candena”), we are committed to protecting the privacy of your personal data. This document sets out what data will be collected, processed and used in connection with the online programme entitled “PISA Online Programme for School Improvement” for educational practitioners to learn online in English language (hereinafter “Programme”) as a service on the www.pisa4u.org website (hereinafter: “Service”).
We take the protection of personal data very seriously, and comply strictly with the rules of data protection law, in particular the German Federal Data Protection Act (hereinafter "BDSG") and the German Telemedia Act (hereinafter "TMG"). Our service will only collect personal data to the extent to which this is technically required or if the User has given his expressed consent. The Service comprises courses based on innovative online learning and teaching methods, which are open to educators, experts and members of the public from around the world (hereinafter: "Users"). The program is aimed at developing and implementing new forms of scientific, collaborative problem-solving methods and facilitating the peer review of findings. To enable Users to participate in the Programme offered by the Service, candena provides a collaborative platform with various work and communication functions (forums, blogs, message services and contact buttons). It is important to us that Users can at all times trust in candena complying with data privacy, and that Users know which personal data candena will collect during a visit to the Service, and how candena processes, uses and transmits these data. The following explanations serve to provide you with information in this respect. Furthermore, we would like to make you familiar with the security measures which we have taken in order to protect your personal data from manipulation, loss, destruction and improper use.
§ 1 Controller
The Service is offered by candena. candena is the controller as defined by German data protection laws.
§ 2 Profile data
The User may enroll with the Service with his email address or with his existing social network profile. Once the User enrolls with the Service and sets up a user account, we will collect and store the following personal data:
These details are mandatory and required to create a User profile. With the exception of the User’s e-mail address, time zone, gender, age, this information will be added to the User profile and can be viewed by other Users. If a User is member of a team his e-mail-address may be disclosed to a limited number of other team members (max. 5 persons) in accordance with the chosen profile settings. The User can also add/upload the following details to the profile:
This information is required to issue certificates. This data cannot be viewed by other Users.The User can access and change the profile data at any time. They are only used for the purpose of creating and managing the profile as well as implementing and providing the online courses offered by the Service as well as to monitor learning success and carry out research projects and internal quality assurance measures.When registering, the User must accept the terms of this privacy notice by ticking the relevant box. The User can only register with the Service if he agrees to the terms of this privacy notice. Should the User revoke his consent at a later date the User account will be closed and the access be blocked.
Once the User has completed the registration he will receive a message sent to his e-mail address provided in which he is asked to confirm the registration.
§ 3 Usage data, statistical analyses
If, as a participant of the Service, the User takes part in its Programme, candena will collect and store data about the Users learning habits as well as communication data generated between the User and the other Users (e.g. tests, questions and answers). This data and content will be used exclusively to conduct the online programme , including the platform functionalities provided, as well as to monitor learning success and carry out research projects and internal quality assurance measures.
In addition, User statistics will be compiled to make it possible to track participants’ activities in general, to eliminate errors and to adapt and improve the existing online programme where necessary. A corresponding role concept exists for carrying out the statistical analyses. According to this, all analytics are anonymous and not specific to a particular individual. Moreover, they may only be generated and used by the respective programme instructors, programme supervisors and organizers as well as administrators.
§ 4 Forums, blogs, messaging services and contact buttons
The online platform of the Service allows Users to exchange information with teaching staff, speakers, mentors and tutors as well as other programme participants via forums, blogs and messaging services. These options are to be used exclusively for communication in connection with the programmes offered by the Service and not for private purposes. Information made available by the User in this regard will be forwarded via the Internet and some of this information can be viewed by all Users. Even using the highest security standards, it is not possible to guarantee absolute protection of information when communicating via the Internet. The User should therefore give careful consideration to what personal information he would like to share with others and should not pass on any confidential information.
§ 5 Data security
The IT equipment used for the Service is located within the EU/EWR under the scope of the EU Data Protection Directive 95/46/EC and complies with the applicable statutory data protection and data security provisions. All premises and equipment are secured to prevent both unauthorized access and loss of data, and are regularly checked and maintained. Access to the systems is subject to strict requirements and is continuously monitored and logged in such a way that it can be reviewed and verified. Authorized persons receive regular training and are required to comply with the data protection provisions.
§ 6 Cookies
The User can restrict or prevent the use and storage of cookies by changing the corresponding browser settings. In most Internet browsers, this can be done by accessing the cookie settings via the menu at the top of the screen. In this case, it may no longer be possible to access certain parts of the Service, or such access may be very limited.
§ 7 Forwarding data to third parties
Personal data will only be forwarded to third parties if this is necessary in order for candena to be able to make the Service available, or if the User has given his expressed consent.
Any other disclosure of User data will only be made within the framework of the statutory information obligations, or upon a judicial decision. In the event of an order issued by a competent body, candena may, in individual cases, disclose such data, provided that this is necessary for purposes of criminal prosecution, danger prevention activities by the state police authorities, in order to fulfil the statutory tasks of the federal and state offices for the protection of the constitution (Verfassungsschutzbehörden), the German federal intelligence service (Bundesnachrichtendienst), the military counterintelligence agency (Militärischer Abschirmdienst) or the federal criminal office (Bundeskriminalamt) within the framework of its task of preventing the dangers associated with international terrorism or in order to enforce intellectual property rights.
§ 8 Order data processing
In as far as we work with cooperation partners when providing the service and this is required under applicable law, we have entered into corresponding contracts on order data processing.
§ 9 Web analysis and other third party services
The Service uses Google Analytics on its website. Google Analytics makes it possible for website owners to obtain information on the number of visitors to their website, where they come from and their surfing habits while on the site, which can then be used to improve the website concerned. To this end, certain data is transmitted in anonymized form to Google servers in the USA where it is automatically analyzed. The version of Google Analytics used by the Service is programmed in such a way that the last 8 digits of the user’s IP address are deleted even before the data is transmitted to the USA. This makes it impossible for the transmitted data sets to be assigned to a specific User. If the User nevertheless does not want User data to be compiled and analyzed by Google Analytics, he can follow this link http://tools.google.com/dlpage/gaoptout?hl=de and install the deactivation add-on developed by Google.
The Service uses Google+, which is provided by Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, United States (“Google”). Visiting our website involves a link to the Google server, which creates and integrates a connection to the browser of the website visitor and the website displayed. The plugin transmits the visit of our website to Google. We have no influence on the scope, content or transmission of the data and IP address of the User which Google obtains through the connection. In respect of the use of data which is transmitted to Google, the User can view the guidelines set down by Google on the following website: https://developers.google.com/+/web/buttons-policy. The Service uses so-called social plug-ins of the social network facebook.com ("Facebook"). Facebook is operated by Facebook Inc., 1601 S. California Ave, Palo Alto, CA 94304, USA. For detailed information on the functions of the various plug-ins and their appearance, please go to the following website: https://developers.facebook.com/docs/plugins
§ 10 Disclosure, correction, deletion or blocking of data
The User can view personal data at any time via the relevant menu prompts on the Service’s website and correct any incorrect data. If necessary, the User can also request that his data or profile be deleted or blocked, provided that the statutory conditions for such a deletion or blocking have been met. Should the User request that his data be deleted, any comments, contributions to forums, documents or other forms of communication on the collaborative platform will not be deleted and will remain available to the other Users of the Service. Users’ personal data will as a matter of programme only be stored as long as this is required in order for candena to be able to provide the Service and/or as long as such storage is legally permitted. The stored personal data will be deleted when the User revokes his consent to the storage, when knowledge of the data is no longer required in order to reach the objectives pursued with the storage, or if their storage is unlawful for other statutory reasons.
§ 11 Policy amendment